Customer success assessment
Ask a candidate to respond to a concerned customer, explain their priorities and propose a next step.
Create role-relevant assessments with practical tasks and AI scenarios. Bring specific examples into your hiring decisions.

Use the role description and essential skills to draft an assessment with Wise. Review the tasks and criteria before publishing.
Give candidates a practical brief, work sample or roleplay that reflects a situation they would face in the job.
Read responses alongside the selected criteria and evaluation findings. Decide what to explore in the next conversation.
WiseReview the assessment draft
Ask a candidate to respond to a concerned customer, explain their priorities and propose a next step.
Give a candidate a brief drawn from the role and review how they explain decisions, trade-offs and proposed actions.
Review the answers, submitted work and roleplay responses from the assessment.
Examine evaluation findings against your chosen framework rather than treating a score as the hiring decision.
Build onboarding, leadership and upskilling programs around the situations people face at work. Use their responses to guide development conversations.
Build around your content, methods and criteria. Give participants activities between sessions and adapt your programs for different clients.
Build employability practice for a student cohort. Bring interview responses and practical work into career guidance conversations.
Bring a role you are hiring for or a skill your team needs to develop.