Why soft skills stay subjective
No one agrees what "good communication" means
Or teamwork. Or judgment. With no shared definition, each interviewer decides alone. So soft skills get judged in the interview, subjectively, with no evidence to back it up.
- ~0 hrs
Per hire spent judging soft skills in interviews, with no shared definition of what “good” looks like
Prepzo 2026
- ~0 hrs
Average interview hours per hire, where soft skills usually get decided
Ashby 2026
- ~0%
Of soft skills evaluation spend is interview labor, not assessment tools
SHRM 2025